QUESTION: My computer freezes when BlazePhoto is opened. I uninstalled 1.0 Blaze and reinstalled 2.0 Blaze. After that I could not get the drivers for the Scanner to install. Then I look at the website and it says I need a 2.0 USB port (which I don’t have). Ironically before Blaze 1.0 began freezing, I [...]
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When contacting customer support it will help us to more efficiently solve your request if we recieve the following information about your Spectare Product as well as details on your computer system.
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From your Spectare [...]
QUESTION: I went through the installation process according to the instructions. I then connected the photo saver but the Hardware Wizard did not appear on the screen.
I have Windows XP Service Pack 3 and Acrobat Reader
ANSWER:
IF the hardware wizard did not come up there are a couple of ways you should be able to [...]