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QUESTION: I have several rolls of 35mm Microfilm that I would like to scan, but I can not cut it apart to put it in the 35mm holders. Do you make or have you any suggestions on how to adapt the scanner, so that I will be able scan the 35mm microfilm. ANSWER: We have [...] SupportDescription: I cannot open the slide or negative carriers. I push on the open logo with the arrow, try lifting the tab on the back and don’t want to break anything. The directions in the manual aren’t helping. I would be very grateful for a call back, as I cannot use this at all if [...] QUESTION: I have unistalled the old software and installed the new software from the CD ROM that you provided. It works and I have played with it a little this week end, and it seems to be good. I will have to work at understanding it and find out just what I can do. My goal [...] SupportDescription: This is more of a question than a problem. Can I use this item to scan older negatives such as the tiny 110’s or other older Kodak negatives? I don’t have any slides, just a lot of older negatives. Would this require different or extra trays? Thanks for your help. Solution: [...] Customers that have slides may notice that for some slides the resulting captured image is too light and the detail is lost. This issue is most noticeable in the following cases: QUESTION: I am trying to make a new place for my images. Since I’m not that computer savy, please tell me how to create a completely new directory for the images by putting it anywhere on my computer hard drive. This all is beyond my comprehension. ANSWER: OK try this: Go to your computer desktop and Right [...] Question: What are the scanning times for a 4 X 6 print or the ANSWER: Thank you very much for considering our products. This is actually a very I want to be very clear on this issue since some of our competitors are not QUESTION: I cannot figure how to get my slides into the computer. Before BlazePhoto, I would put a slide in the machine, press the red button, and my slide would show up at the top of the page, then I read in the next one. Also I do not know how to create a folder to [...] QUESTION: I have uninstalled and reinstalled the drivers, the Blaze software and settings file several times with the same result. The image first appears ok but then steps to a very over exposed image. ANSWER: OK—you say that when you first bring up the image it is OK in the preview but then it continues to [...] |
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