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Settings update : March 11 2010 Improved settings file for captures from older slides and PRINTS- Support on this page are intended for these products: Photo2File for Prints + 35mm Film | Model SC88934 QUESTION: I installed the software included and tried out the product. Everytime I use it the software locks up and has to be ended. It appears the actual scanning works, but it doesn’t make any difference if pictures can’t be saved to my computer from the device. Is there some sort of software upgrade or [...] QUESTION: I have unistalled the old software and installed the new software from the CD ROM that you provided. It works and I have played with it a little this week end, and it seems to be good. I will have to work at understanding it and find out just what I can do. My goal [...] Question: i have just finished installing my photosaver. when i try to scan a photo i get this message. “blaze photo album 1.0 has stopped working. i checked and i have 2.0 installed. any help would be greatly appreciated. ANSWER: Did you checked the version number on your BlazePhoto by going to HELP>> ABOUT on [...] Customers that have slides may notice that for some slides the resulting captured image is too light and the detail is lost. This issue is most noticeable in the following cases: QUESTION: I am trying to make a new place for my images. Since I’m not that computer savy, please tell me how to create a completely new directory for the images by putting it anywhere on my computer hard drive. This all is beyond my comprehension. ANSWER: OK try this: Go to your computer desktop and Right [...] QUESTION: It takes a practice but I’m getting familiar with the photo program.. One problem that I’m having is when I press the capture button I get more and more times a window stating: ” failed to get image data” and a “Black thumb nail shows where the captured 12 images should be before [...] Question: What are the scanning times for a 4 X 6 print or the ANSWER: Thank you very much for considering our products. This is actually a very I want to be very clear on this issue since some of our competitors are not QUESTION: I cannot figure how to get my slides into the computer. Before BlazePhoto, I would put a slide in the machine, press the red button, and my slide would show up at the top of the page, then I read in the next one. Also I do not know how to create a folder to [...] QUESTION: I have uninstalled and reinstalled the drivers, the Blaze software and settings file several times with the same result. The image first appears ok but then steps to a very over exposed image. ANSWER: OK—you say that when you first bring up the image it is OK in the preview but then it continues to [...] |
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