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Welcome to Spectare Support Blog

Welcome to the Spectare Products Support Blog


To our customers,

Welcome back to our site. Whether you have purchased your product from us, through our online partners, google.com, ebay or Amazon or through our retail partners such as JC Penney we welcome you to our site and to our products. The Spectare Brand has been selling for over 6 years, however in the Fall of 2009 we began selling products directly to our customers at the spectarestore.com. We are continuing to develop our product lines are we are proud to announce the new and exciting digital media products for this Christmas Season 2010.

Thanks very much for your business with us.

read the full November 2010 newsletter…

Please click on the links on both sides of the page to view our GuestBook or view support question and answers. Please contribute to our site constructively. Your comments are greatly appreciated so we can continue to make our products better.

Updates

  • PhotoSaver and Photo2File Customers:  If you have purchased a Photo2File unit before November 2010 there are new settings updates available.   CLICK HERE and read the latest article:  http://spectareproducts.com/blog/site/?p=369
  • PhotoSaver: for 35mm slides and film negatives: For customers who have purchased this product either through JC Penny directly or through another seller you should  have received a CD ROM with the application ArcSoft PhotoImpression.    If you are still using ArcSoft PhotoImpression we recommend that you update your driver and replace the PhotoImpression Software with our latest release from BlazePhoto-  CLICK HERE for the latest software.
  • Photo2File Customers: If you have purchased this product from us directly then you have been shipped we recommend that you update your settings file.  There is no need to update your BlazePhoto application or driver. CLICK HERE and read the latest article:  http://spectareproducts.com/blog/site/?p=369
  • Help Wanted: If you are good with computers/electronic products and are also good at explaining technical things easily to non-technical people then you may consider an opportunity with our company.   We are looking for Technical Support assistance.  Job would entail answering e-mailed requests and calling back customers as well as helping to update our blog and website.   You can work out of your own home and live anywhere you have access to a phone, computer and internet connection.  The hours are flexible but would need to cover the peak business hours during the week.  If you are interested please send us an e-mail us with your resume.